Review the report for any tests that failed and follow any instructions provided. On the printer control panel, locate Run Fax Test or Fax Test Report in the Fax or Setup menus. Run a fax test: Print a fax test report to identify any issues with the printer, phone line connection, or fax settings. Contact your telephone company if any of these services are interrupting fax communication. Pressing *82 before dialing the HP Fax Test Service number unblocks the Caller ID blocking feature in most areas. Remove conflicting phone line services: Services such as voice mail, call waiting, anonymous call rejection, privacy manager, and caller ID can interfere with incoming faxes. Make sure your full 10-digit fax number is in the header, and that it matches the number of the phone line connected to the fax. Read the following guidelines and tips if the test fax fails to send or the confirmation fax is not received.Īdd your fax number in the fax header: The service uses the header number to send the confirmation fax. Unfortunately, we do not have a calling option and we've no email address.
Set the fax to automatically answer only the distinctive ring pattern. Read the following guidelines and tips if the test fax fails to send or the confirmation fax is not received. This verifies that you can both send and receive a fax. When the service receives your fax, a return confirmation fax is sent within five minutes. If you are using a distinctive ringing service, Send a one-page black and white text fax to 1-888-HPFaxme (1-88). If this feature is not enabled, you must manually answer incoming fax calls. The serviceĪssigns a second phone number to the same line that rings with a different pattern than the primary number. If a distinctive ringing service is available from your phone service provider, use a separate ring for faxes. Fax settings are in the Fax or Setup menus on the printer control panel.
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